Overseeing project financials including budgeting & forecasting, financial analysis and decision making, client invoicing and partnering with cross-functional team.
Workforce management, planning & allocation of resource, forecasted required headcount, forecasted attrition and out of office shrinkage and monitored forecasted vs actual and took corrective action to achieve goals.
Developing and managing Team including conducting interviews, performance and KPI Management, establishing goals and expectation, conflict resolution, reported and communicated results to deliver exceptional customer experience.
